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Expired credit card warning

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  • Expired credit card warning

    We keep getting a warning on our desktop of "Update Credit Card". I have gone into our profile multiple times and can see that the card has been updated with current information. I figured it was just a reminder since our annual QB subscription was coming up for renewal, but that has already happened and we are still receiving the message. What can be done to clear the message?

  • #2
    Got it figured out. When I went in to process a payroll, this time it asked me to update or verify account. When I selected Verify, it took a minute or two and then cleared the warning. I hadn't seen the option to verify before.


    • #3
      Thought I had it all figured out. The message came back a few days ago. Nothing else has changed as far as the payments are concerned.