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Deposit in Payment Queue but deposited in error

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  • Deposit in Payment Queue but deposited in error

    I made a deposit in advance, anticipating payment, then received a different amount when the actual payment came in. Now the payments in the payment queue waiting to be deposited, but I can't change the amount. What should i do?

    Perplexed

  • #2
    Originally posted by eBqBgo View Post
    I made a deposit in advance, anticipating payment, then received a different amount when the actual payment came in. Now the payments in the payment queue waiting to be deposited, but I can't change the amount. What should i do?

    Perplexed
    You have to delete the deposit first, this well put the deposit back into un-deposited funds. At this point you will be able to edit the amount and redeposit it.
    Bookkeepers are well balanced!

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