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  #1  
Old 11-11-2006, 07:03 PM
Bill E. Bill E. is offline
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Unable to Backup to Flash Drives

Recently encountered problem backing up to two flash drives. I can backup successfully to external hard drive and two flash drives. However, when attempting to backup to couple other flash drives I receive screen message saying "Your data has NOT been backed up." "Quickbooks is unable to open this company file."

Maybe QB just doesn't like flash drives.

Any suggestions/recommendations greatly appriciated!

BillE.
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  #2  
Old 11-11-2006, 10:32 PM
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LauraD LauraD is offline
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WindowsXP doesn't always read the flash drive and assign it an accessible drive.

Sometimes you have to go to Control Panel>Administrative Tools>Computer Management>Disk management and rename the drive where your flash drive is. . .you can use Q, for QuickBooks, or W. . .some letter that is not already used.

Once you do that for that particular flash drive, it should recognize it the next time.

This might be what you need,

Laura
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Old 11-12-2006, 03:42 AM
Joe Williams Joe Williams is offline
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The message "Your data has NOT been backed up." "Quickbooks is unable to open this company file." means that when QuickBooks requested Windows to write the file, windows gets an error opening or writeing to the file. Usualy it is one of these errors: A bad location (drive letter), media write error or full drive .
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Old 11-12-2006, 06:10 AM
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So, if the drive letter is changed as I described in my post, the error will most likely not occur, yes?
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Old 11-12-2006, 07:44 PM
Bill E. Bill E. is offline
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Flash Drive Backup Issue

Thank you, Joe & Laura. Laura, that name sounds familar; believe you've helped me before in alt.comp.software.financial.quickbooks.

Now, if only I could correct my user name on this forum to Bill E. rather than bille@saber.net. That's what I get for using IE7's AutoFill feature to register.

Bill E.
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Old 11-12-2006, 08:19 PM
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You are welcome.

Too bad IE7 got its hooks into you! LOL

Laura
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  #7  
Old 11-13-2006, 03:39 AM
Joe Williams Joe Williams is offline
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Laura.
Yest, if the drive letter was changes it will cause that error. I have also had to "delete" or format my flash drive if windows reports it "full" or "cannot create" on it.
I have gotten use to using My Computer to see the available space before using it.
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  #8  
Old 11-24-2006, 01:14 PM
Bill E. Bill E. is offline
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Smile Flash Drive Issue Resolved

Thanks to an e-mail from Memorex tech support my inability to backup QB companies to a 1.0GB flash drive has been resolved. (Still waiting for SanDisk to reply to my e-mail).

The problem was a full root directory. Root directories are limited as to the number of files they may contain. All I had to do was to delete couple root directory files, then create a new folder for my QB backups, and my flash drive was back in business.

On my system the flash drive is E: and that's what I backed up to. Without realizing it I was simply putting all those backups (eight companies) into the root directory of the flash drive.

Best regards, Bill E.
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  #9  
Old 11-25-2006, 02:53 PM
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Shannon Tucker Shannon Tucker is offline
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Bill E., I'll change your username.
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