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Old 06-08-2006, 11:51 AM
jnarowski jnarowski is offline
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Join Date: Jun 2006
Location: Ann Arbor
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How to Delete a Payment

I have made a customer, and setup an invoice with a balance of $4470

After I did this I said recieve payment.
I then said that the deposit was recieved and recorded the deposit into my bank account.

I forgot I did this and added a new payment to be recieved for the same amount $4470.

My quickbooks now says that the customer has a credit of $4470 available and I need to know how to completely delete a deposit. I went into my check register and voided the deposit, but I cannot remove the duplicate payment. How would I go about this?
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Old 06-08-2006, 02:12 PM
Deidre56 Deidre56 is offline
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run a quick report on that customer to locate the payment that needs to be voided. double click on that payment within the quickreport to bring you to the receive payments screen for that payment and void the payment from there. be sure not to void the payment that is applied to the invoice.
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