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Old 03-15-2017, 08:05 AM
Froot Froot is offline
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Join Date: Mar 2017
Posts: 5
Deleted memorised transaction still generating invoice

I'm not sure if this is in the right subsection, if not sorry! Mods please feel free to move it to the right one.

We group memorised transactions by day of the week for customers' standing orders. One of our customers recently asked to cancel their standing order so we deleted the memorised transaction by going to the group and right clicking and deleting that particular memorised transaction.

Now however when we enter that days grouped transactions it still generates an invoice for the standing order that was deleted.
It doesn't print out when you use the "print forms" option but if you scroll back through the invoices it is there and we are having to remember to manually void the invoice as no longer required.

Can anyone please help and explain how to stop it from doing this?
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