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Old 04-25-2017, 07:49 PM
gjantz1 gjantz1 is offline
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Quickbooks Printing to wrong Tray

I have a newer Brother MFC-J6930DW all-in-one inkjet printer and whenever I try to print an invoice from Quickbooks(Pro 2011) it always tries to print from the rear multipurpose tray instead of one of the front 2 trays. I tried setting it for Tray 1(the only other option other then Automatically Select) under the Paper Source options but it still wants to load it from the rear tray. Ironically I also have an older Brother all-in-one inkjet and it prints from Quickbooks just fine.
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Old 04-26-2017, 10:28 AM
BooksInVA BooksInVA is offline
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My first instinct is that this is a computer settings issue, not a QuickBooks issue. Are other programs printing to the correct tray? Is the default set up properly in the Control Panel? If you manually specify print settings each time does it do it correctly?
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