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Old 06-27-2007, 02:34 PM
pfleming pfleming is offline
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Join Date: Jun 2007
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Unhappy Problems w/ custom SO template

Having a problem with customizing a new sales order template - using QB Enterprise Manufacturing & Wholesale.

The problem occurs when we try to customize the length of a column to it our part numbers. Basically all columns get corrupted. Some that should hold numerical information are now looking for text information. For example, the sample columns would read "123"and then whenever we adjust the column the word "sample" then appears in the middle of the column. At that point the entire form is corrupt and not usable. Unfortunately, we cannot change our part numbers to fit the columns.

This has happened ever time we attempt to customize the form and have to start over after the errors occur. Called QB tech support and same thing happened to them on the line. Initially they told me a bug is in this area (only happens when customizing SOs not invoices or POs or anything else) and a fix is forthcoming but that was quite some time ago.

Anyone know anything about this or any workarounds?

Greatly appreciated
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