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Old 06-29-2017, 02:06 PM
John S John S is offline
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Join Date: Jan 2015
Location: Utah, USA
Posts: 36
Clearing the "To Send" payroll

We are using Enterprise 17 and have recently processed a single-check payroll for income tax withholding purposes. The paycheck had a net pay of $0 and was processed as a paper check (not direct deposit). Upon completion of the "payroll", I submitted it to Intuit like I always do but this time the "To Send" flag did not clear. I processed another payroll today and submitted it as usual. Today's payroll flag cleared but the $0 payroll still shows flagged. I even highlighted both payrolls. I get the report indicating they were submitted but the one is still not clearing.

Any ideas on how to clear this flag? I know it is just to get the payroll records uploaded for employee access to their paystubs (since there are no direct deposits), so it is not a major deal, mainly just annoying.

Any ideas or help would be appreciated.

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