Unrecoverable Error

[Arjay]

Reloaded Vista Home Premium and QuickBooks Pro 2010 from disk. When starting QB for first time encounter 'Unrecoverable Error', even in Administrator mode.

On another computer, loaded Windows 7 and QuickBooks Pro 2010 from disk with no problem starting.

Any Suggestions!!

[Joe Williams]

On that PC try uninstalling .NET3, restart the PC and install .NET3.

[Arjay]

Thanks for the quick reply. Turns out .net3 is not on my Vista Home Premium.

Contacted Intuit Tech and after about 1 hour developed steps to:

Reboot QuickBooks (Fail),
Repair QuickBooks (Fail), then to,
Remove and Clean from at least 3 directories, and,
Clean Install from CD.

Be sure to update Operating System, have Licence and Product Number and to update to latest QB version after loading.

Thanks,

Ron Whittaker