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-   -   How to delete an accidental payment in Payments Received? (http://forums.quickbooksusers.com/showthread.php?t=30246)

Fly2pluto 07-12-2009 09:17 PM

How to delete an accidental payment in Payments Received?
 
I accidentally entered a dollar amount in Received Payments for a customer where the balance was already zero. Now this customer automatically has a credit. Would someone know how I can delete it?

shazinoz 07-12-2009 09:41 PM

[LIST][*]Go back into the "Receive Payments" screen & click on the "Previous" arrow button at the top. Keep clicking on this button until the incorrect transaction is displayed.[*]Once the incorrect payment is displayed, click on "Edit" (along top toolbar), then click on "Delete Payment" from the dropdown menu.[/LIST]NB: Most transactions can be deleted in this way.

Fly2pluto 07-12-2009 10:09 PM

Thank you!


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