qbagent starting without quickbooks

[jbprincipato]

I have noticed that quickbooks starts qbagent in a windows 2000 environment without starting quickbooks. It starts when windows 2000 starts. Is there any way to disable the application?

[crlrnsol]

I'm not positive about Windows 2000, but in Windows 98 you can run the program msconfig to disable startup items. Choose Start | Run. Then in the box, type msconfig and click Ok. Click the Startup tab and scroll down until you find the qagent program and clear the check box. You will have to re-boot to take effect. You could also try looking in your Startup folder to see if this is how it is loaded.

[jbprincipato]

Thanks for the info. In windows 2000 you can explore all users profile by right clicking in the start button. From there you drill down the the startup group and that had the qbagent shortcut that started at system log in.

I am still having a problem with qbagent slowing quickbooks down. When you double click on quickbooks and start the program, it will not bring up the login screen until qbagent is finished executing. Qbagent executes for about 30 seconds then it suspends for a period of time.

What I have done on several computers running both Windows 98 and 2000 is to rename the qbdagent.exe file. This prevents you from receiving updates but QB will run just fine, actually it runs better. When you feel the need to update rename the qbdagent file back to it's original name and update as usual. I have not had any problems doing this and have solved several. Hope it helps.

Richard

[jbprincipato]

thanks for the suggestion. we tried it out and noted that everything worked okay except for online banking which required it to be running to check for updates before you access the option. So if we need to do online banking we will enable the qbdagent program.

[brown3740]

Even if qbdagent.exe is removed from the startup group (msconfig or other method), it is always loaded when QB is started. When exiting QB, qbdagent stays resident, until the computer is rebooted. This happens even if auto update is turned off. IMO, this is unacceptable. Please join me in telling Intuit this. We should have the option to have qbdagent unload when QB is exited. Too many users have operational problems as a result of the file being resident all the time. Comments?

[jbprincipato]

I understand this is an issue. I attempted to call intuit about the issue but they said it was not happening to many customers so nothing was going to be done. I too find this unacceptable. It causes extra work to manage around the programs inability to release system reasources. It is like Quickbooks was developed as a stand alone application that was designed not to run concurrently with other applications. If there is any other place we could present this issue I would be all for it.