View Full Version : Crash Upon Opening Layout Designer
11-06-2003, 03:03 PM
Anyone else experience this? I've tried eliminating the logo with no change. And have no problem with the other computer on the network but, and this is a new phenomenon, the one computer will not open Layout Designer without a crash. Any help?
What error message are you getting?
11-06-2003, 06:15 PM
Thank You for the reply,
"This progarm has performed an illegal operation and will be shut down. If the problem persists contact program vendor."
QBW32 caused a general protection fault in module 3DFX16X3.DRV at 008:00000258
Then register info.
11-06-2003, 07:54 PM
The program is crashing on your video card driver. Try safe mode and see if it does the same thing. If it doesnt crash in safe mode you may have to reinstall your video card. If it does try reinstalling QuickBooks.
11-06-2003, 11:15 PM
Thanks SO much for the advice. I searched the web and got the latest driver for my old (Voodoo3 2000) video card and the problem is fixed. Cannot thank you enough for your help.
Best to all
11-07-2003, 11:31 AM
You are very welcome.
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