Help! qbw32 has caused an error in <unknown>

[Bill Greek]

Tried to do payroll today and QB wanted to download latest payroll tax tables from basic payroll subscription. Received the following
(qbw32 has caused an error in <unknown>)
(qbw32 will now close)

Using QuickBooks Pro 2000 V8.0D R8 11/17/2001
Microsoft Windows ME

Anyone know what the cause and fix are?

[jackie]

Good Luck to You! I have been trying to fix this error since Dec 3rd! After over $1000.00 in fees and phone calls to "tech Support", purchase of Norton anti-virus (cause someone at support said the problem was caused by virus) re-installing quickbooks numerous times (regularly and in safe mode,) Now I have lost internet connection on that computer and all data in Quickbooks and it won"t reinstall at all, cause it hits qbw32 error. If you have any better luck fixing it PLEASE let me know.
Jackie

[Bill Greek]

Jackie,

Thanks for the reply!
I found a tip that said to delete the internet history file. I tried it and it worked! Boy was I surprised. It sounds like you have a much more complex situation going than I did. Good luck!

Bill