Void cheques and credit notes

[MaryS]

I paid a bill that included a credit. The cheque was the voided. When I went to pay the bill at a later date the credit was not available any more. Can anyone help with this?
Thanks

[qbqcca]

I paid a bill that included a credit. The cheque was the voided. When I went to pay the bill at a later date the credit was not available any more. Can anyone help with this?
Thanks

Yep!
Once a credit note has been applied to a vendors bill it kind of disappears from view.

Here's a work around:-

First look at your vendors account in detail, Note the credit note number, use the find function and "find" the credit note.

Double click in the find window on the Credit Note.

Here's the tricky part:- change the vendors name by pressing the down arrow and choosing the vendor listed above the current vendor. Save the change.
This breaks the link between the Credit Note and the Invoice.
As your still in the find window, double click on the credit note again and change the vendor back to the original one, save the change.

You will now be able to repay the Vendor and apply the Credit note to vendors bill you are paying.

Note:-
Applying credit notes to supplier bills is only available in the "Pay Bills" function.