Account receivables

[Mr Johnson]

Would someone assist regarding the fact that when I receive payment for an invoice and the amount is deposited to the bank account, it should automatically reduce the amount in the account receivable. In my case this is not so. Am I doing something wrong please assist.

[johnm]

I assume that you go to "receive payment" function in the customer menu. From there you must post the receipt of the payment and then go to banking and make deposits, where QB has a list of all undeposited accounts receivable payments received against invoices. Click on the payments to include in aparticular deposit, then click OK and you will see the deposit slip all filled out.