Numerex
07-25-2007, 03:00 PM
Hello everyone.
I have a payroll problem in the Non Profit version of QB. Two direct deposit paychecks were put into the system about 2 weeks ago, and both checks went out to the bank and have been cleared. They are both in the check register within QB.
When the user opens QuickBooks, the message says "You have payroll to be sent". When the user clicks OK, the message goes away, but does not let her go into payroll to do this week's payroll.
There is nothing on the File menu and "Send Forms", and both employees are checked "Direct deposit" on the paycheck details.
Any ideas? They have QB Non profit, 2006. I used the 'Find" command to try and find if there is a double entry of a paycheck that QB thinks hasn't been sent, but can't find anything that looks out of the ordinary.
Help!
Thanks,
Paul / Numerex
I have a payroll problem in the Non Profit version of QB. Two direct deposit paychecks were put into the system about 2 weeks ago, and both checks went out to the bank and have been cleared. They are both in the check register within QB.
When the user opens QuickBooks, the message says "You have payroll to be sent". When the user clicks OK, the message goes away, but does not let her go into payroll to do this week's payroll.
There is nothing on the File menu and "Send Forms", and both employees are checked "Direct deposit" on the paycheck details.
Any ideas? They have QB Non profit, 2006. I used the 'Find" command to try and find if there is a double entry of a paycheck that QB thinks hasn't been sent, but can't find anything that looks out of the ordinary.
Help!
Thanks,
Paul / Numerex