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Starkman
05-03-2007, 04:52 PM
Hello all,

Curious thing here. None of the statements I print show customer payments. All the invoices, including finance charges, show up.

That's really weird. Any idea why?

Thanks,

Starkman

suzannemead
05-03-2007, 06:16 PM
Are you receiving the payments the proper way - through Customers-Receive Payments?

Starkman
05-03-2007, 06:22 PM
Are you receiving the payments the proper way - through Customers-Receive Payments?

I sure am.

Starkman

suzannemead
05-03-2007, 07:29 PM
On the Create Statement screen do you have the option to show a "time period" or do you have it set to show "open transactions"? If it's open transactions it doesn't give the history, only the unpaid invoices.

Starkman
05-09-2007, 12:42 PM
On the Create Statement screen do you have the option to show a "time period" or do you have it set to show "open transactions"? If it's open transactions it doesn't give the history, only the unpaid invoices.

Ah Haaaah!

Thanks very much,

Starkman