How to handle a Return To Sender item.

[mwieder]

Hi,
Does any one know how do I proceed with a PO if the item was DOA and I needed to return it to sender (RTS) how do I enter this information in QuickBooks and also how will it deduct it from my item availability list . Also I pay shipping when I return items how do I enter this information other then adding it to an expense account.

:confused:

Thanks,