View Full Version : Printer Setup button is inactive
04-13-2006, 03:15 PM
I use Windows XP operating system and have 2005 Quickbooks non-profit software on my PC. I am able to print from my PC to each of four printers on my network using MS Word or MS Excel. However, when I try to print from QB, nothing prints. When I try the "Printer Setup" button I get no response??????
04-17-2006, 02:21 AM
As no one else seems to have ideas I'll chuck in my thoughts.
I think that quickbooks is not detecting any printers but as you can print with other programs it suggests that Quickbooks is at fault. A reinstall is the only thing that comes to mind.
It may be there's a conflict if you have a single user version on a network but that's a longshot.
Make a backup of your data. Copy the QBW file(s) to another directory for safety and do a clean reinstall - uninstall and manually delete anything left in the program directory. If that doesn't work I think you need to talk to Intuit tech.
04-17-2006, 05:20 PM
Also try printing from Notepad. If is cannot print then wibdows has problems with how the printers are installed.
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