View Full Version : Tax Table Updates - Payroll
11-15-2001, 10:06 AM
Is anyone else irritated that QuickBooks users are now forced to purchase a more expensive payroll service from Intuit to be able to get tax table updates that used to be comparatively inexpensive?
I e-mailed Intuit about this. They left a voicemail (after office hours) stating that we could update the tax tables manually, but they didn't let us know how and of course left no contact phone number to call back. Does anyone have any ideas about this? I started using QuickBooks in 1999. I liked it then. Now that our business has become dependent on it, I feel that Intuit is trying to rip us off by making us subscribe to very expensive services that we do not need in order to get the service (tax table updates) that we do need.
Any input will be appreciated. Is there any kind of consumer class action lawsuit going on because of this? If there isn't, there should be!
12-13-2001, 06:46 PM
If you are a Canadian subscriber, go to
Then select payroll services - FAQS
Someone has asked the same question regarding Quickbooks 6.0 and the instructions for processing payroll cheques manually is the same for all versions.
I think the cost of the payroll service is outrageous, too. For a staff of 4 employees it is no longer worthwhile to subscribe to this service.
03-20-2002, 05:41 AM
Have you found out any more about manually imputing the tax info?
I to have Pro 99 and about 6-8 employees. It really doesn't pay to have to now upgrade to pro 2002 and pay for more tax table updates.
03-20-2002, 12:37 PM
We are devastated with Intuit Canada new “Rip-Off” scheme. “We gave you the new software too...” that is. We don’t need the (new) software; we all ready have the software we need. No answer from Intuit Canada to that. We are using Pro in 5 users environments. The cost for Payroll update from Yearly C$60 jumped to C$959.40 + Taxes. But, this is not the only concern we have. We have to train employees to use the “New” unwanted version and we must rearange the way we do business. We have to upgrade our terminals to accommodate the Ms VM engine, because the “New” unwanted version doesn't working without it. Just to name a few other expenses adding up to the total ownership cost of having QuickBooks Pro today. Beside, it is a new habit at Intuit to change the data format each time of an upgrade. Thus, data/business management lately is more difficult and costly. Not even thinking about the new “bugs” they have in each releases of their software. It is unfortunate to us, (Canadians) Intuit bought over the only competition in its class MYOB that is. Therefore, right now we are using a combination of existing QuickBooks and Easypay payroll module until we find some better solution. This is the only thing we could do at this moment, because we refused to continue being a "loyal" Intuit customer. If anyone may have some solution to this Canadian Payroll update business, please share with us.
Just as a footnote: As a longtime Intuit costumer, the only thing we could do is dumping all Intuit products as a response to this Payroll Update Service scheme. We wonder, what those individuals whom dreamed up this scheme, may react when Ford buying all Exxon gas stations and they only get gas if they leasing a new car from Ford each month. :)
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