Statement Aging

[julieb]

I would like to know if I can stop Quickbooks Plus 2003 from applying any credits to the oldest outstanding invoices. When I print statements any credit amounts are taken off the oldest amount aging so that even if a credit is raised in February, if there is money outstanding from December it reduces the 30-60 day amount by the credit amount. Any help would be appreciated.
Thanks

[gibbo]

Within the configuration / Sales and Customers, there is a box that, when ticked, automatically applies Credits. Hs this been ticked. If it has, then QuickBooks will always apply the credit. If it is not, it does not apply credits - you have to manually apply them to an Invoice. I suspect that this is where the issue lies. However, if you elect to manually apply, make sure you do apply them. Otherwise they will show in the Open Invoice report. Customers will show as having outstanding Invoices and outstanding credits.