overpayment with bounced check

[volumes]

Hello


This is a bizarre situation but I can't figure how to make the entry work so the bank reconciles properly.

A customer had an outstanding balance of $10,000. They sent a check one day for the full amount $10,000. I rec;d this payment as normal and applied it to all outstanding invoices.

Then the next day, for some strange reasn, they sent another check for the exact same amount thinking they were making a pyment on the same invoices.

We deposited the check thinking it was prepayment BUT I did not make an entry into QB (QB Pro Edition 2003)

I found out it was not a prepayment, just a mistake and was going to issue them a refund when I found out the check came back from the bank NSF.

I would just ignore this whole thing because other than the service fee for the returned check, they really owe us nothing.
But when I went to do the bank reconciliation, the deposit and withdrawal show and I can't complete the bank rec properly.

Can anybody provide a quick and simple answer to this.

thank you so much,
any help would be appreciated

[Joey]

When you went to do the bank rec, WHERE did the deposit and the withdrawal show? On the bank statement? If so, then they cancel each other out so just ignore them. Take a pencil and draw a line through them if it makes you feel better. Just make an entry to record the bank charges if any were charged. You said that you didn't book the second transaction, so neither one should have appeared on the QuickBooks reconcilement screen.