one-time free payroll update on new computer

[Chris Davidson]

Hello!

I am using QB Pro 2004 and only have two people on payroll and originally chose to do it myself taking advantage of the one-time free payroll download that contained the withholding tables.

I will now be hiring a clerk who will use this computer I have been using QB on, and the program has now been installed on our new network server, where I will access it from my new computer. When I try to run payroll off the server, no deductions have been taken from the gross amounts for the two employees. I realize this is because the payroll update is not on the new machine.

I just now called QuickBooks Customer "Service", and they told me I only got one free download. So, if my computer crashes, I'm out of luck? That doesn't sound fair! I'm sure those withholding tables are in a file or files, and if I just knew the name/s of the file/s, I could just copy it/them over to the server.

Anyone else have this problem or know what those files are named?

Thanks for any help anyone might have!

chris

[qbsrox]

Chris,

All I can say is this...QB's and Payroll has a long history of not being very fair :-)

I use another option that is much better, in my opinion anyway... I used the DIY payroll thru QB's for years and now you couldn't pay me to go back!

If you need more information, just shoot me an email (qbsrox@aol.com).

Rox :-)

[Chris Davidson]

Rox,

Oh, darn, and I really wanted to even the playing field with QB since they are NOT playing fair. : ( I was hoping someone would know the name of that file I need to transfer.

I'll email you directly right now. I always liked DIY cause it's free! I guess everyone wants a sure way to make a buck, don't they?!

Thanks,
chris